Nest Consultancy: hospitality and competitive socialising consultancy
Nest Consultancy is a hospitality operations consultancy for UK competitive socialising and independent venue operators, offering venue audits, EPOS and payment reviews, menu development and launch consulting led by John and Joe Crowe. Pricing is POA.
What Nest Consultancy does
With over two decades of hands-on hospitality experience, we help independent venues transform operations, drive guest satisfaction, and increase profitability.
Meet Our Team
- •Leadership roles from General Manager to Projects and Operations Director
- •Directed venue rollouts for Roxy Leisure and King Pins
- •Implemented bespoke booking and EPOS systems that streamlined operations and boosted revenue
- •Expertise spans recruitment, training, tech integration, compliance, venue design, supplier negotiations and data-led decision-making
- •Proven track record of transforming concepts into high-performing, customer-centric venues
- •Two decades of hands-on culinary experience across high-end restaurants and boutique hotels
- •AA and Michelin recommended kitchen experience
- •Worked with national commercial catering distributors including Rational and Roband
- •Specialises in menu development, kitchen design optimisation, staff training and operational efficiency
- •Combines culinary creativity with strategic insight to elevate dining experiences and drive profitability
Services
Business and Venue Audit
For independent venue operators and groups who want an objective view of their operation. We review front-of-house, back-of-house, tech stack and guest journey, and you receive a written audit report with prioritised quick gains and a longer-term action plan. Typically a one-to-two day on-site visit. Pricing is POA.
EPOS and Payment Solutions
For operators reviewing their till, payment processing or card fees. We review your current EPOS and payment set-up, recommend best-in-class systems, and provide a costed recommendation report. Typical duration is one to two weeks depending on venue count. Pricing is POA.
Menu Creation and Costing
For venues wanting to improve margin and consistency. We build profitable menus with tight portion control, upselling strategies, and targeted staff training, and you receive menu specifications, costing sheets and a training plan. Pricing is POA.
Operational Consultancy
For operators who need help with service flows, back-of-bar logistics or staffing structure. We design service flows that boost productivity and a documented operating framework your team can follow. Typical duration is ongoing over a project or launch period. Pricing is POA.
Launch and Concept Design
For new venues or rebrands. From brand positioning to team structure, we help new concepts hit the ground running and stay on course, and you receive a concept brief, organisational chart and opening plan. Typical duration runs from concept through to opening and the first weeks of trading. Pricing is POA.
Frequently asked questions
What is Nest Consultancy?
Nest Consultancy is a hands-on hospitality operations consultancy for UK competitive socialising and independent venue operators, led by John and Joe Crowe. We offer venue audits, EPOS and payment reviews, menu development, operational consultancy and launch and concept design.
How much does Nest Consultancy cost?
All consultancy work is priced on application. Contact us to discuss your project and we will provide a quote based on the scope, duration and number of sites involved.
Who leads the consultancy work?
John Crowe leads operations and strategic growth, with experience directing venue rollouts for Roxy Leisure and King Pins. Joe Crowe leads culinary operations, with two decades of kitchen experience including AA and Michelin recommended restaurants.
What does a venue audit include?
A one-to-two day on-site visit reviewing front-of-house, back-of-house, your tech stack and the guest journey. You receive a written audit report with prioritised quick gains and a longer-term action plan.
Can you help with a new venue launch?
Yes. Our launch and concept design service covers brand positioning, team structure, opening plans and support through the first weeks of trading.
Do you work with venues outside the UK?
Our primary focus is the UK and Ireland. Contact us to discuss projects further afield.
How do I get started?
Email john@crowesnest.co.uk with a brief outline of what you need, and we will arrange a call to scope the work and provide a quote.